Terms of Service

1. General Provisions

These Terms of Service govern the use of this website and all related retail transactions between DEBORA CARE LIMITED and all visitors, browsers and customers. All goods displayed and sold on this platform are general household daily living and mobility aids, regular consumer goods for daily use only, not prescription equipment or clinical supplies.

By accessing, browsing, registering an account or placing orders on this website, you fully acknowledge, understand and agree to abide by all clauses below. These terms take immediate effect once published and apply to all existing and future users.

2. Website Usage Rules

• You may use this website for legitimate personal browsing, product viewing and normal shopping purposes only.
• You shall not use technical means to attack, interfere, disrupt or damage the normal operation of this website.
• It is prohibited to publish, spread illegal, offensive or inappropriate content on any page of this site.
• You agree to comply with local network regulations and relevant laws during your use of the website.

We reserve the right to restrict or terminate your access permission if you violate the above usage rules.

3. User Account & Personal Information

You may choose to register a user account or place orders as a guest. When submitting personal details, you must provide true, accurate and complete information.

• You are solely responsible for maintaining the security of your account, login credentials and order information.
• Please notify us promptly if you find any unauthorized use of your account.
• All personal data collected on this site will be managed in accordance with our published Privacy Policy.

4. Order & Product Regulations

• All product prices displayed on the website are final retail prices. We provide complimentary standard shipping for all valid orders.
• Once an order is successfully submitted, please check the order details carefully. Any modification request shall be submitted as soon as possible before goods are dispatched.
• We will arrange packing and delivery strictly in accordance with the information you filled in during checkout.
• All return, exchange and refund matters shall be implemented in accordance with our Returns & Refund Policy and Shipping & Delivery Terms.

5. Intellectual Property Rights

All texts, pictures, logos, graphic designs and content displayed on this website are legally owned by DEBORA CARE LIMITED.

• No person shall copy, reproduce, distribute, modify or use our website content for commercial purposes without written authorization.
• Unauthorized use, tampering or dissemination of our intellectual property will constitute a breach of relevant regulations.

6. Third-Party Links

This website may contain links to external third-party platforms for your reference only. We have no control over the content, operation rules and data security of external websites.

Access to third-party links is at your own risk, and we shall not be held responsible for any problems arising from your visit to external platforms.

7. Liability Disclaimer

We shall not be liable for any loss, damage or dispute arising from the following circumstances:

• Temporary website access failure, page delay or function abnormality caused by network fluctuation, equipment maintenance, server adjustment or other objective reasons.
• Losses caused by users’ improper operation, wrong information submission or failure to follow relevant service rules.
• Problems arising from force majeure events including extreme weather, natural disasters, traffic control and other uncontrollable factors.
• Product damage or safety issues caused by incorrect assembly, improper use or improper storage after delivery.
• Issues related to external third-party services, links or platforms beyond our management scope.

8. Revision & Legal Jurisdiction

We reserve the right to update and revise these Terms of Service according to business development and regulatory requirements. Revised clauses will be published on this page and take effect immediately after update.

Your continued use of the website after updates means you accept the latest terms. This agreement is governed by the laws of the United Kingdom. Any disputes shall be settled in accordance with local legal provisions.